Evaluation of TATWEER SME’s Program Implemented by the Business Development Centre (BDC), Jordan

United States Agency for International Development (USAID)

ECO Consult was contracted by the United States Agency for International Development (USAID) to undertake an evaluation for Tatweer’s Small and Medium Enterprises (SMEs) Support Program and to assess its achievements, outcomes, key strengths, weaknesses and gap areas in consultation with all stakeholders and beneficiaries. ECO Consult conducted a survey and interviews with SMEs in different geographic locations including Aqaba, Irbid, Zarqa and Amman.

The survey focused on an assessment and analysis of the technical capacity and efficiency of the implementing agency, utilization of resources, management style, effectiveness, stakeholders’ and beneficiaries satisfaction, and Key Performance Indicators (KPIs). The assignment included also a review of the program documents, deliverables, and outcomes.