Development and Implementation of the Development Zones Commission’s One Stop Shop, Jordan

Jordan Economic Development Program (SABEQ) implemented by Deloitte Consulting
2009 - 2011

Under the United States Agency for International Development (USAID) funded Jordan Economic Development Program (SABEQ), ECO Consult was commissioned by Deloitte Consulting to lead the efforts towards the design and implementation of a permitting system to regulate the set-up and operation of economic activities within Development Zones in Jordan, and the development of a cross-agency competitive One Stop Shop that embodies all transactions required of investors. This assignment was done taking into consideration other existing regulatory regimes such as that of the Aqaba Special Economic Zone, Free Zones Corporation, and Jordan Industrial Estates Corporation to ensure a minimum level of compatibility of investment zones in Jordan.

The project provided on-site managerial and technical support to the Investor Services Directorate by managing the various stakeholders and teams involved in the set up and implementation of a streamlined permitting process, and eventually provided process supervision to the technical team in e-enabling the permitting process.  The process design informed the drafting of remaining regulations, memoranda of understanding with external agencies, as well as instructions and standard operating procedures that govern implementation of the Development Zones regulatory regime.